Private Care Management

Community Living Options (CLO) is a private program that offers expert advice, support, and care management for older adults and their family when facing health and aging challenges.

Whether someone you love has been hospitalized, struggles with daily activities and medical conditions, or you’re worried about their safety, we’ll help you create a personalized plan to move forward with solutions you can trust. Our highly trained staff  (see below) are social workers with extensive experience in health care, housing, chronic illness, memory disorders, and more.

We support older adults living at home, in assisted living, and nursing facilities, with a range of services that save families time, money, and stress.

  • Diet and nutrition support
  • Home care coordination
  • Home safety assessment
  • Medical advocacy (attending and scheduling medical appointments, reviewing health insurance coverage, help with medical decisions)
  • Memory disorder services
  • Health insurance support (enrollment, benefits review, help with claims)
  • Caregiver support via phone, email, or in-person
  • Hospital-to-home discharge planning
  • Moving services (locating and touring assisted living and nursing facilities to find the best fit, trusted packing and moving services, ensuring a smooth and safe transition)
  • Money management

Why Choose Us?

  • We’re there when you need us 24/7
  • Top ranked for keeping elders safe and out of the hospital
  • 15-20% lower cost than the competition

For more information about CLO services, call us at 617-628-2601.

Contact Us

When to hire a care manager?

For Providers & Professionals– CLO clinicians work closely with professionals in healthcare, law, housing, realty, and finance. Call us when your patients/clients are:

  • Non-compliant with medical directives
  • Experiencing frequent visits to the ER
  • At risk of placement in an Assisted Living or Skilled Nursing Facility
  • Missing appointments or calling frequently
  • Having trouble making decisions about their care
  • Have little or no support nearby
  • Have family who are overwhelmed, disagree on care decisions, or have limited time/expertise about patient’s needs
  • Unable to make health care decisions/implement them

For Friends & Family

We work with caregivers and family members to help ensure quality of life for all. Call us when you:

  • Are overwhelmed caring for an elder and unsure what to do
  • Are worried about an elder’s memory or safety
  • Need help making care decisions and getting family members to agree
  • Need to transition your loved one to assisted living or a nursing facility
  • Are caring for someone long distance or are unable to visit as often as needed
  • Need someone to schedule and attend appointments (medical and non-medical)
  • Need guidance on resources, medical care, or health insurance
  • Need someone to visit your loved one in the hospital, provide you with updates, and help bring them home

Our Team

Photo of Lisa Waxman, LICSW

Lisa Waxman, LICSW

Lisa graduated with a Masters in Social Work from Temple University and has spent the past 18 years working with elders and their families in home care, long-term care, and hospice care. Her expertise includes mental health, end of life care, and addressing challenging behaviors.

Annie Fowler, Clinical Director/LICSW

Annie Fowler, Clinical Director/LICSW

Annie holds a Masters in Social Work, certificate in Behavioral Medicine, and 12 years experience maintaining elder rights and overall health. She’s directed multiple eldercare programs, assisting at-risk elders with finding housing, obtaining insurance, ensuring safe hospital discharges, and managing mental health and memory disorders.

Carolynn Nagao-Marcotte, MSW

Carolynn is a Masters level social worker with several years experience bringing families of elders together to provide care, find resources, and create a safe living environment. She excels at helping manage challenging behaviors, caregiver stress, and family conflicts.

Our Service Area

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