The Clinical Social Worker will use a person-centered approach to work with individuals who have complex medical and mental health needs, both in short or long-term capacities. Depending on the client and his/her unique needs, the social worker may work collaboratively with the client and outside providers to conduct crisis intervention, refer and access needed services, conduct psychotherapy and lead/coordinate support groups. The employee will primarily work within the parameters of the Connect Program within the Elder Mental Health Outreach Team (EMHOT) and Health Incentives Program grants, but may provide some mental health support to other projects in the agency, as needed.
Job Responsibilities and Performance Standards:
- Work directly with older adults who are experiencing emotional/mental health challenges to assess their needs, help stabilize them and link them with long-term therapeutic services, as needed.
- Maintain caseload of clients with mental health issues who require long-term case management and/or psychotherapy in order to remain safely in the community.
- Provide crisis intervention services, as needed.
- Become knowledgeable of local resources and programs, both mental health-related and otherwise, and make referrals as needed.
- Provide advocacy, support, and assistance in areas commonly affected by mental health diagnoses such as: housing, hoarding, substance abuse, medication compliance, and communication with providers.
- Conduct outreach to local providers about SCES’ in-home behavioral health programs.
- Serve as group leader for psychotherapy, support or educational groups.
- Maintain timely and appropriate case documentation according to state regulations, agency standards, and EMHOT grant requirements.
- Participate in the local Mental Health and Aging Coalition task force, and other mental health provider groups, as relevant.
- Perform other duties as assigned by supervisor.
- Comply with HIPAA guidelines.
Professional Standards and Conduct:
- Collaborative and Responsive: Regularly communicate, follow up, and use a team-driven approach. Respond thoughtfully and promptly to agency needs, requests, and inquiries; identify and build partnerships with key stakeholders. Demonstrates excellent organizational and time management skills to meet various deadlines, ensuring closed-loop communication. Ability to multi-task and maintain flexibility to adapt and adjust workload assignments based on various needs.
- Communication: Skilled in verbal and written communication, demonstrating the ability to communicate information in various ways to meet diverse styles and cultural backgrounds.
- Analytical: Critical thinking skills, using logic and reasoning to identify the strengths and opportunities of alternative solutions, conclusions, or approaches to problems.
- Attendance and Punctuality: Dependable, punctual, showing flexibility when needed. Attends meetings as needed and is fully present and participates during those meetings.
- Commitment: Embodies SCES’s core values and shows great integrity, accountability, and professionalism in all interactions. Aids in furthering SCES’s mission and commitment to an inclusive environment
- Licensure or eligible for licensure: LCSW, LICSW, LMHC or LMFT.
- Two plus years of experience working with elders strongly preferred.
- Ability to effectively handle crisis or emergency situations.
- Experience working with individuals and families around mental illness or substance abuse issues.
- Fluency in a second language preferred.
- Must be knowledgeable and comfortable using Adobe and MS Word, Excel, PowerPoint, SharePoint, and other Microsoft 365 platforms. Experience with Wellsky strongly preferred.
- Must meet both CORI/SORI and public health screening requirements.
- Physical surroundings are comfortable with minimal exposure to injury or hazards.
- Occasional stress due to periodic or cyclical workload pressures and deadlines. Some interruptions involved.
- Frequently sits, stands, walks, bends, reaches, and stoops throughout the day.
- Frequently lifts, pulls, pushes, and carries up to 20 lbs.
- Periodic eye strain and light ear strain.