General Purpose: The Case Manager is responsible for supporting the dignity and independence of older persons in need of assistance by assessing their situations, identifying unmet needs, arranging for, coordinating and monitoring services to meet those needs, and advocating with other agencies on behalf of the client.
Essential Functions:
- Assess individuals to determine eligibility for programs, according to state, federal and Agency regulations and guidelines
- Conduct in-person assessments in consumers’ homes
- Develop, implement, and revise as needed the plan of care according to state, federal and Agency regulations and guidelines
- Monitor the plan of care for quality and appropriateness according to state, federal and Agency regulations and guidelines
- Make referrals to appropriate programs and community resources as needed according to state, federal and Agency regulations and guidelines
- Maintain documentation for consumer records in an accurate, complete, confidential and timely manner according to state, federal and Agency regulations and guidelines
- Demonstrate working knowledge about human development including, but not limited to, physical, psychological, social and spiritual aspects of aging according to Agency guidelines
- Provide coverage for others as needed
- Comply with HIPAA and other state and Agency confidentiality requirements
- Perform other duties as assigned
- If bilingual, provide translation and interpretation for agency clients and staff according to Agency guidelines
Qualifications/Basic Job Requirements:
- Bachelor’s Degree required
- Excellent communication, organizational and time management skills required
- Ability to work collaboratively as part of a team required
- Successful completion of introductory period in case management required
- Aging Services Access Point (ASAP) experience preferred
- Must meet both CORI/SORI and public health screening requirements
- Must be able to lift and carry up to 20 pounds
- Must be able to travel to consumers’ homes via public transportation or by car
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.