Protective Services Supervisor

The Protective Services Supervisor determines eligibility for protective services, provides casework, and coordinates services to elders determined to be suffering from a reportable condition of abuse as defined in 651 CMR 5.02(31). In addition, the PSS assists the PS Director with administrative support and provides supervision to staff.


  • Screens reports or referrals of alleged abuse, neglect, and financial exploitation, providing immediate direct assistance when appropriate
  • Provides protective and other services including petitions for Protective Orders and/or Guardianship through the courts, and refers severe abuse situations to the District Attorney
  • Provides ongoing casework for elders and their families with the goal of preventing abuse and/or neglect and provides information and education about elder abuse and Protective Services to staff and community providers
  • Supervises the daily operations of the PS team according to Agency and program regulations and guidelines when PS Director is unavailable

Job Type: Full-time


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance


  • Day shift
  • Monday to Friday

COVID-19 considerations:

We require full COVID-19 vaccinations according to CDC regulations.

Work Location: Hybrid remote in Somerville, MA 02143

About us

Your Life, Your Way, At Home. We’re a non-profit elder services agency dedicated to helping people maintain independence and well-being at home by providing services, supports, and information. Join us!