Job Opportunities

Case Manager/ Bilingual Case Manager

General Purpose: The Case Manager/Bilingual Case Manager is responsible for supporting the dignity and independence of older persons in need of assistance by assessing their situations, identifying unmet needs, arranging for, coordinating and monitoring services to meet those needs, and advocating with other agencies on behalf of the client.

Requirements: A Bachelor’s Degree in Social Work or related field plus one-year human service experience. Possession of, or eligibility for, LSW licensure preferred. The ability to work as part of team and knowledge of MS Word required. Bilingual in any of the following languages: Portuguese, Haitian-Creole, Spanish, Chinese.
Somerville-Cambridge Elder Services offers an excellent benefits package including medical, dental, short & long term disability, life insurance, and 401(k) with agency contribution, FSA, EAP, 24 days of accrued earned leave and 13 paid holidays.

Compensation: Starting at $40,000 depending on degree, licensure and experience

Director of Home Care

General Purpose: The Director of Home Care leads the Home Care Department in fulfilling and advancing Somerville-Cambridge Elder Service’s mission consistent with Executive Office of Elder Affairs (EOEA), federal, and state guidelines. The Director is responsible for overall management and operation of the Department, including direct supervision of the Home Care Supervisors and Nurse Manager and indirect supervision of all other Home Care staff; management of the Home Care budget; and oversight of Home Care programs, including the Senior Care Options (SCO) Program, One Care, Long Term Services and Supports (LTSS), Housing programs and Title 3 Meals on Wheels case management.

Essential Functions

1. Assume overall responsibility for fulfilling the mission of the Home Care Department to provide assessment, case management and services for our clients through a variety of programs that help elders continue to live independently in the community.
2. Develop and manage annual Home Care Department budget
3. Identify and monitor measurable performance goals for both Home Care programs and Home Care staff
4. Work with Director of Quality Improvement and Compliance to identify and develop Home Care Department improvement projects
5. Forge new and strengthen existing relationships with institutional partners including Accountable Care Organizations (ACO’s), SCO’s, housing authorities, government agencies and other state Aging Services Access Points (ASAP’s)
6. Develop and oversee new EOEA and managed care programs
7. Allocate Home Care staff time to multiple revenue streams
8. Actively promote our Employee Values and Practices and weave them into our daily work life
9. Convene and conduct interdisciplinary case conferences
10. Plan and facilitate regularly-scheduled Home Care direct service staff meetings
11. Provide education about clinical issues, programs, services and resources to Home Care staff

Professional Standards and Conduct:

1. A passion for excellence, accountability, and doing the right thing
2. Attend all required meetings
3. Show respect and courtesy to all
4. Recognize and demonstrate cultural sensitivity
5. Further our mission by assisting with special projects when possible and by maintaining a positive public image

Qualifications/Basic Job Requirements:

1. Bachelor’s Degree
2. Strong leadership skills: past experience as a manager or supervisor in a healthcare setting preferred
3. Competency in understanding and using financial and operational data
4. Strong computer skills: familiarity with client/customer database programs preferred

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

 

 

Director of Protective Services

General Purpose: The Director of Protective Services leads the day-to-day operations of the Protective Service unit, administering the Protective Service Program to effectively address issues of abuse, neglect, financial exploitation and risk for elders in the community. S/he provides education in the community about Protective Services and demonstrates clinical leadership in the agency by participating in internal continuing education efforts and clinical consultation.

Essential Functions:

1. Develop and manage annual Protective Services budget and use financial data to promote program sustainability
2. Identify and monitor measurable performance goals for Protective Services program and Protective Services staff
3. Work with Director of Quality Improvement and Compliance to identify and develop Protective Services improvement projects
4. Forge new and strengthen existing relationships with institutional partners including Accountable Care Organizations (ACO’s), Senior Care Options (SCO’s), housing authorities, government agencies and other Aging Services Access Points (ASAP’s)
5. Actively promote our Employee Values and Practices and weave them into our daily work life
6. Supervise the daily operations of the Protective Services team according to Agency and program regulations and guidelines
7. Supervise Protective Service Supervisor and other Protective Service staff, as assigned.
8. Provide information and education about Protective Services to agency staff and community members
9. Screen reports, conduct investigations, and develop and implement appropriate service plans as needed for program coverage
10. Provide casework for elders and families with the goal of preventing abuse and/or neglect, as needed
11. Provide protective and other services including petitions for Protective Orders and/or Guardianship through the courts, competency evaluations, and referrals to the District Attorney, as appropriate
12. Maintain documentation in an accurate, complete, confidential and timely manner, according to state, federal and Agency regulations and guidelines
13. Demonstrate working knowledge about human development including, but not limited to, physical, psychological, social, and spiritual aspects of aging, according to Agency guidelines
14. Demonstrate knowledge of agency programs and services and of community resources according to Agency guidelines
15. Conduct timely performance reviews of assigned staff
16. Participate in agency marketing activities according to marketing plan
17. Manage the Agency On Call system, including but not limited to preparing materials, schedules and reports according to Agency and PS program requirements
18. Provide after-hours coverage for agency programs according to agency on-call policies and procedures
19. Provide coverage for clients or other staff as needed according to Agency and PS program guidelines
20. Comply with HIPAA and other state and Agency confidentiality requirements
21. Perform other duties as assigned

Professional Standards and Conduct:

1. A passion for excellence, accountability, and doing the right thing.
2. Attend all required meetings
3. Show respect and courtesy to all
4. Recognize and demonstrate cultural sensitivity
5. Further our mission by assisting with special projects when possible and by maintaining a positive public image

Qualifications/Basic Job Requirements:

1. Master’s Degree in Social Work and three years’ related experience

2. LICSW required

3. Case management experience

4. Excellent communication, organizational and time management skills

5. Ability to work collaboratively as part of a team

6. Knowledge of foreign language, (Spanish, Portuguese, Creole/French) a plus

7. Knowledge of computerized word processing skills required, MS Word preferred

8. Ability to manage budgets and maintain monthly financial data

9. Competency in understanding and using financial and operational data

10. Group leadership experience

11. Vehicle preferred

Meals-On-Wheels Drivers (Part-Time and Per Diem, 15 hours/week)

Job Description: Dependable people needed to deliver meals to homebound elders, while providing limited daily contact with program participants. In addition drivers are responsible for reporting any information that presents a question or concern for a clients’ well being to their immediate supervisor.
Job Requirements: Valid Mass Drivers License and good driving history required; Access to a reliable automobile and current Insurance Certificate required; Knowledge of the Somerville-Cambridge area very helpful.
Compensation: Starting salaries at $13 an hour plus mileage. Regular Part-time employees may be eligible for a limited benefits package.