Job Opportunities

Case Manager/ Bilingual Case Manager

General Purpose: The Case Manager/Bilingual Case Manager is responsible for supporting the dignity and independence of older persons in need of assistance by assessing their situations, identifying unmet needs, arranging for, coordinating and monitoring services to meet those needs, and advocating with other agencies on behalf of the client.

Essential Functions:

•  Assess individuals for eligibility for programs, according to state, federal and Agency regulations and guidelines
• Develop, implement, and revise as needed the plan of care according to state, federal and Agency regulations and guidelines
• Monitor the plan of care for quality and appropriateness according to state, federal and Agency regulations and guidelines
• Make referrals to appropriate programs and community resources as needed according to state, federal and Agency regulations and guidelines
• Maintain documentation for consumer records in an accurate, complete, confidential and timely manner according to state, federal and Agency regulations and guidelines
• Demonstrate working knowledge about human development including, but not limited to, physical, psychological, social and spiritual aspects of aging according to Agency guidelines
• Provide coverage for others as needed
• Comply with HIPAA and other state and Agency confidentiality requirements
• If bilingual, provide translation and interpretation for agency clients and staff according to Agency guidelines

Qualifications/Basic Job Requirements:

• Bachelor’s Degree required
• Excellent communication, organizational and time management skills required
• Ability to work collaboratively as part of a team required
• Successful completion of introductory period in case management required
• Aging Services Access Point (ASAP) experience preferred
• Fluency in Portuguese, Spanish, Creole/French, Italian or Mandarin preferred
• Must meet both CORI/SORI and public health screening requirements
• Must be able to lift and carry up to 20 pounds
• Must be able to travel to consumers’ homes via public transportation or by car

Home Care Assessment Specialist

General Purpose: The Assessment Specialist is responsible for supporting the dignity and independence of older persons in need of assistance by assessing their situations, identifying unmet needs, arranging for, coordinating and monitoring services to meet those needs, and advocating with other agencies on behalf of the client. The Assessment Specialist is primarily responsible for the initial assessment, including the home visit, starting initial services and all required forms and data entry. The Assessment Specialist participates in agency marketing activities. S/he is responsible for case management for clients receiving home delivered meals through the Title III Nutrition program.

Essential Functions:

• Assess individuals for eligibility for programs, according to state, federal and Agency regulations and guidelines
• Develop, implement, and revise as needed the plan of care according to state, federal and Agency regulations and guidelines
• Monitor the plan of care for quality and appropriateness according to state, federal and Agency regulations and guidelines
• Make referrals to appropriate programs and community resources as needed according to state, federal and Agency regulations and guidelines
• Maintain documentation for consumer records in an accurate, complete, confidential and timely manner according to state, federal and Agency regulations and guidelines
• Demonstrate working knowledge about human development including, but not limited to, physical, psychological, social and spiritual aspects of aging according to Agency guidelines
• Provide case management services for Title III home delivered meals clients according to federal and Agency guidelines
• Provide coverage for others as needed
• Comply with HIPAA and other state and Agency confidentiality requirements

Qualifications/Basic Job Requirements

• Bachelor’s Degree required
• Excellent communication, organizational and time management skills required
• Ability to work collaboratively as part of a team required
• Successful completion of introductory period in case management required
• Aging Services Access Point (ASAP) experience preferred
• Fluency in Spanish, Portuguese, and/or Haitian Creole preferred
• Must meet both CORI/SORI and public health screening requirements
• Must be able to lift and carry up to 20 pounds
• Must be able to travel to consumers’ homes via public transportation or by car

Money Management Rep Payee & Outreach Manager

General Purpose: The Money Management Program (MMP) Representative Payee & Outreach Manager is responsible for promoting and growing MMP; representing MMP in the community and at the state level; convening the MMP advisory council; and facilitating volunteer training and client support. In addition, the MMP manager is responsible for overseeing and managing all aspects of the Rep Payee program, which assumes legal authority to write and sign checks for clients who need this assistance.

The role necessitates excellent interpersonal skills, as the MMP Manager must foster and maintain relationships with referral sources, both internal and external. This position is 20 hours per week.

Essential Functions:

• Coordinate with Community Relations to develop and implement an outreach plan to define and maintain adequate levels of client and volunteer referrals. This plan should focus on increasing internal client referrals, especially from Home Care staff.
• Train and onboard volunteers, maintaining a ratio of one volunteer per client.
• Screen client referrals from SCES staff and outside sources, assign volunteers in a timely manner, and address client concerns as they arise. Communicate proactively with referral sources, especially when internal, about referral status.
• Provide ongoing training, education, and support to volunteers, facilitating three volunteer meetings each year, and addressing volunteer concerns as they arise.
• Attend MA MMP meetings and stay up to date on state and national MMP regulations.
• Recruit new Advisory Board members as necessary, cultivating a range of local professionals to provide insight into community needs.
• Schedule and facilitate 3-4 Advisory Board meetings each year.
• Manage Rep Payee cases, liaising with Rep Payee clients and their volunteers. Lead problem-solving efforts, drawing on internal and external resources as needed.

Qualifications/Basic Job Requirements:

• B.A. and 2 years’ related experience in a human-service related agency. Equivalent work experience may be substituted for degree requirement.
• Experience with group presentations and trainings.
• Strong interpersonal, organizational, and written and verbal communication skills.
• Availability for occasional evenings and weekends appointments/meetings.
• Experience supervising volunteers strongly preferred. Experience working with older adults a plus.

SCO Case Manager

General Purpose: The SCO Case Manager is responsible for supporting the dignity and independence of older persons in need of assistance by assessing their situations, identifying unmet needs, and working with the Senior Care Options Team to coordinate and monitor services to meet those needs.

Essential Functions:

• Assess individuals for eligibility for programs, according to state, federal and Agency regulations and guidelines
• Develop, implement, and revise as needed the plan of care according to state, federal and Agency regulations and guidelines
• Monitor the plan of care for quality and appropriateness according to state, federal and Agency regulations and guidelines
• Make referrals to appropriate programs and community resources as needed according to state, federal and Agency regulations and guidelines
• Maintain documentation for consumer records in an accurate, complete, confidential and timely manner according to SCO, state, federal and Agency regulations and guidelines
• Demonstrate working knowledge about human development including, but not limited to, physical, psychological, social and spiritual aspects of aging according to Agency guidelines
• As needed, provide intake, orientation and functional skills training needed to successfully manage the PCA Program for SCO enrollees
• Provide coverage for others as needed in the Home Care Department
• Comply with HIPAA and other state and Agency confidentiality requirements
• Perform other duties as assigned
• If bilingual, provide translation and interpretation for agency clients and staff according to Agency guidelines

Qualifications/Basic Job Requirements:

• Bachelor’s Degree required
• LSW or two years’ experience working with older adults, at least one year of which must have been in a healthcare-related setting, required
• Excellent communication, organizational and time management skills required
• Ability to work collaboratively as part of a team required
• Successful completion of introductory period in case management required
• Fluency in Spanish, Portuguese, and/or Haitian Creole preferred
• Must meet both CORI/SORI and public health screening requirements
• Must be able to lift and carry up to 20 pounds
• Must be able to travel to consumers’ homes via public transportation or by car
• A member of a SCES-based Core Team must be accessible by phone, directly, or by coverage during normal business hours

Senior Accountant

General Purpose: The Senior Accountant plays in integral role in the Company’s monthly financial close process, along with account analysis, compliance and reporting. This position will support the accounting department and be a key member of the accounting team.

Essential Functions:

• Advocates for the mission of the organization and upholds the agency’s values.
• Assists with preparation of month-end journal entries and bank reconciliations.
• Analyzes and reconciles general ledger accounts.
• Prepares and reviews monthly reporting packages to the senior management; provides monthly statistical reports and quarterly analysis/updates.
• Assist with preparation of monthly cost reports.
• Prepares weekly cash flow statements.
• Supports budget and forecasting activities
• Implements process improvements and best practices to strengthen internal controls.
• Assists with preparation of annual budget.
• Assists with the preparation of the annual audit, tax filings and UFR.

Qualifications/Basic Job Requirements:

• Bachelor’s degree with a Business/Finance/Accounting focus. CPA a plus.
• 3-5 years related accounting experience preferably with a non-profit organization.
• Proficiency in MS Office and experience with Abila Fund Accounting software highly desirable.
• Hands-on approach with attention to detail.
• Strong analytical, organizational and planning skills